Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Experian Consumer Services provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach. This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers.
Whether it is directly through our websites or via one of our partners, our consumers now have access to valuable credit education and identity protection solutions that help them protect their personal information. We are also the leader in Global Data Breach services, helping businesses for over 15 years.
Job Description
At Experian, UX Design is a group of talented multidisciplinary experts that craft innovative and pleasing user centered products. As a Lead Product Designer you will be a vital leader within the UX Team responsible for creating and optimization of Experian’s consumer facing web financial products. You will work closely with other team members including Product Directors and Managers, Marketing Analysts, Ecommerce Specialists, and Developers to create, implement and test best-in-class product experiences for our portfolio of responsive websites.
What daily life will look like
- Design useful, usable and delightful experiences across Experian’s responsive/adaptive websites
- Collaborate with Product, Marketing, Content, Social, Technology, and Business stakeholders on product requirements
- Work closely with the development team to deliver on-time, on budget, high value projects.
- Deliver quality UX flows and patterns, UI design, interactive and data visualization design, UX research, usability testing, and visual design
- Create design specifications and design standards in the form of user journeys, storyboards, interaction models, process flows, information architecture, wireframes, prototypes and UI/functional design specs to ensure each digital experience logically flows from one step to the next
- Understand qualitative and quantitative research data, business goals and requirements, and translate them into functional designs
- Optimize products by closely analyzing user engagement performance metrics and testing alternative design solutions
What we'd like to see
- Bachelor’s degree in Visual Design, Interaction Design/UX or similar field from an accredited four-year university preferred
- 12+ years of relevant work experience in research, UX, and product design
- Exceptional portfolio of demonstrated work required
- Front-end application development experience preferred.
- Experience working in a product organization, driving products from conception and ideation through launch and beyond over multiple releases
- Someone open to feedback who knows how and when to defend design choices.
- Experience designing for customer facing applications in financial, investment, insurance or related industries.
- Ability to take direction from design leadership as well as provide direction to less senior design teammates. Takes initiative to establish procedures, determine new assignments and the ability to work with little to no guidance. Has the ability to supervise less senior design teammates.
- Exceptional understanding and experience working with Figma, Sketch, Jira and Adobe Creative Suite.
- Exceptional organizational and time management skills. Able to lead several projects at once.
- Knowledge of service design, design systems, and agile methodologies.
- Exceptional experience using various prototyping tools to help understand the problem, test concepts and communicate experiences to internal teams and clients.
- Successful track record leading interdisciplinary teams in creating great products, with proven skills in mentoring, presenting, and visual communication.
Perks
- During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
- Four weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)
- Competitive pay and comprehensive benefits package, with a bonus target of 15%
- Flexible work schedule and relaxed dress code
- This position will start out remote and can be 100% remote long term.
